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Customer Satisfaction Manager

Berthoud, CO 80513

Posted: 02/04/2025 Career Field: Administrative Job Number: 12935

Job Description

We are seeking a Customer Satisfaction Manager to join our team in Berthoud, CO!


Pay: $23-26/hr


Key Responsibilities:

  • Manage customer service, order processing, and follow-ups.
  • Process purchase orders, quotes, and shipping schedules.
  • Input purchase orders and forecasts into SyteLine.
  • Monitor and adjust shipping schedules as needed.
  • Manage customer accounts, issue resolution, and reporting.
  • Track price changes and engineering change orders.
  • Handle special shipping requests and respond to inquiries.


Qualifications:

  • High school diploma or equivalent.
  • 1+ year of customer service experience.
  • Proficiency in Word, Excel, Outlook, and database systems.

Additional Information

About ROLINC Staffing:  Connecting great job seekers with great companies along the Colorado Front Range and beyond! ROLINC Staffing provides targeted talent solutions for manufacturing, distribution and construction companies as well as government facilities, and helps career-seekers find jobs within those industries.  ROLINC also offers solutions for HR, safety, cost containment and other employment solutions and best practices.   Founded in 1991 in Englewood, CO, ROLINC was a firm ahead of its time trying to connect businesses with qualified candidates through an exclusive online network: Resumes On-Line, Inc. (ROLINC). In 1993, we transitioned away from the online database model. Instead, we focused on becoming a niche staffing firm, moving into the skilled trades, construction trades and industrial services.   Reach out to ROLINC today if you are pursuing a position that uses your targeted skills. We strive to hit the mark!

Meet Your Recruiter

Lauren Grimmer
Regional Operations Manager

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About Berthoud, CO

Ready to embark on a new career journey in Berthoud, Colorado? Discover exciting job opportunities in this vibrant town nestled in the heart of the picturesque Northern Colorado region. Known for its stunning mountain views, charming downtown area, and close proximity to attractions like Rocky Mountain National Park and Carter Lake, Berthoud offers a unique blend of small-town charm and outdoor adventures. With a thriving arts scene, delicious local cuisine, and a welcoming community spirit, Berthoud is the perfect place to build your career while enjoying a quality lifestyle. Explore our job listings today and take the first step towards a fulfilling career in this enchanting region!