We are seeking a Telecommunications Voice Technician to work at our client site in Fort Worth, TX.
Shift: 1st shift -10 hour days (Monday-Thursday).
Pay: $25 per hour
Responsibilities:
- Support client by assisting with managing Telecommunications hardware, software, and cabling across an Enterprise Telecommunications environment as well as day-to-day operations and maintenance of an Enterprise or site-based telecommunications system.
- Prepares or ensures that appropriate network documentation exists, including operational instructions.
- Provides regular monitoring and voice network analysis regarding short- and long-range planning for in-house systems.
- Will support daily moves, adds, changes, cabling, and operational break fix.
- Person may be required to work off-hours for system upgrades and maintenance.
Position Requirements
- 1-3 years’ experience with supporting Avaya and/or Cisco VoIP telecommunication systems.
- Configure Cisco phones through Cisco Call Manager.
- Working knowledge of carrier telecommunications technologies (e.g. PRI, BRI, ISDN, SIP and VoIP, etc.).
- Demonstrate knowledge of Cisco Analog Voice Gateways (VG204XM, VG310).
- Proficient with Word, PowerPoint, and other MS applications.
- Familiar with Configuration Management concepts.
- Administer ITSM / Service Now network ticket queue.
Possibility to travel to off-site location on Beach Street in Fort Worth.
Please submit your resume for consideration!